The D&S, Ltd.   Experience

The D&S, Ltd. Experience

Our approach to tailor a synergic program with our client base is unique. D&S, Ltd. provides customized programs for each client and their respective requirements, including customized reports, web-based applications, remote access, electronic transfers, audit capabilities, and a fully-automated environment.

The D&S, Ltd. receivables staff has extensive experience and decades of tenure. A designated team, knowledgeable in your particular industry, will be specifically identified. The designated, dedicated team is subsequently trained intensively on your particular business and requirements.

Building Long-Term Relationships
The strength of any business is the strength of the team producing the results, and the processes and structures the organization is based upon.

Secondly, D&S, Ltd. is a service-driven company, built upon the principles of establishing long-term relationships that become mutually beneficial to all involved. All members of our organization play an equally vital role in participating and assisting with the continual evolving growth of our service provisions. Regardless of the task, requirement, or request, we go above and beyond all expectations set forth in our business relationships.

Customer Care
D&S, Ltd. protects the interests of our clients first. We understand the impact of competition, and the need to assist in the retention of customers, while resolving issues. The D&S, Ltd. approach, in every application, is based on a business conversation that is professional, resolving and conclusive. D&S, Ltd. has positioned itself at the forefront of addressing and evolving to meet the changing demand of the global marketplace.

Quality of Staff
The retention rate of our staff is unsurpassed in our industry, creating a consistent, professional approach to service and production. Training is intense and continual.

Client Participation
D&S, Ltd. encourages our clients to participate in delivering information, and reviewing and educating our staff. D&S, Ltd. builds each client a personalized Web Portal for business placement, account auditing, communication, interaction with our staff, and the listening of recorded calls. We solicit e-conference calls, inter-company training, and on-site visits.

Proven Results
D&S, Ltd. consistently performs at an unmatched level. Our clients are our testimony. References are available upon request. D&S, Ltd. provides its complete client list for referral selection, not a pre-screened sub-list.

Adaptability
D&S, Ltd. offers endless flexibility in creating customized environments, while providing the security and technological resources required by the most ambitious clients. Our programs are designed to be customized to any specification.

Fortification
D&S, Ltd. carries the referenced insurance coverage in compliance with industry, client, and state and federal law provisions:

• General Liability: $2,000,000
• Errors & Omissions: $2,000,000
• Surety Bond Umbrella: $6,000,000
• Lawyers' Professional Liability: All attorneys associated with D&S, Ltd. are bonded for $1,000,000 through Commercial Bar.
• Workers' Compensation as required state by state.

D&S, Ltd. was established in 1997, and has consistently produced strength and profitability, while remaining debt free. Our annual audited financials are available upon request.

Disaster Recovery
D&S, Ltd. has a Disaster Recovery program designed to meet any unforeseen disruption in business. D&S, Ltd. has the intrinsic advantage of an off-site network, with a comprehensive strategic plan for a major catastrophe.

Compliance
D&S, Ltd. is licensed and bonded in all applicable states for Commercial and Consumer.

All calls, both inbound and outbound, are recorded and stored indefinitely for review.

All documentation is scanned and retained at our Corporate office, with our staff having only the ability to view and provide upon client request.

Technology
The D&S, Ltd. staff is complimented by intense innovation and the use of leading-edge technology. We have taken full advantage of every application to advance our position in meeting every client requirement.

A Virtual Company
D&S, Ltd. has completed the transition of becoming a "virtual" web-based company. All information, communication, and interaction conducted between our clients and our staff is now conducted through the D&S, Ltd. Website Platform.

Reports, placement of business, auditing, training, communication, document forwarding, inventory storage, marketing, company updates, Human Resources and call review are a few examples of the many applications available. Security is provided at the highest level, and specifically designed with each of our client's direct involvement.