D&S, Ltd. provides clients with unmatched effort and service. Whenever given the opportunity to demonstrate our level of customer care, we go above and beyond expectations.
Regardless of our clients' size or volumes involved, we will execute a progressive and effective process to address all levels of service.
Supplemental Features
In addition to our recovery programs, D&S, Ltd. offers additional, valuable services and programs to enhance our clients' experience with D&S, Ltd.
Additional Services
Web Access: The D&S, Ltd. Client Portal
The D&S, Ltd. Client Portal allows our clients direct access to review accounts, place business, correspond
instantaneously, add information, view statistics, develop / print reports, critique phone calls, or conduct nearly
any business function on a secure, reliable and user-friendly portal.
Secure Online Document Storage
The D&S, Ltd. Document Mall is a web-based document storing and sharing service, allowing D&S, Ltd. staff
and clients to easily and securely manage documents through scanning, storage and retention.
Dedicated Client Representation
D&S, Ltd. assigns each client a designated Customer Service Representative (CSR) to ensure the highest level of
service and consistency. Each CSR has extensive experience in handling day-to-day
needs or requests.
Staff Involvement
Every member of the D&S, Ltd. team contributes to the success of our client relationships. Administration,
Marketing, Systems, and Operations Departments each contribute to the customer experience. The D&S, Ltd. team
invites itself to understand and connect with our clients. We encourage prearranged,
pre-approved, On-Site client visits; we have determined such visits are
an invaluable and immeasurable advantage to building rapport and comprehension.
Additional Items
Training Programs
D&S, Ltd. provides a host of training programs designed to assist our clients and their staff with additional insight
and understanding of the recovery industry, and the techniques involved. The training agenda is designed to meet our
clients' requirements and timing for a mutually-beneficial experience.
International Presence
D&S, Ltd. has a broad base of international clients accompanied with accounts located throughout the world. D&S, Ltd.
has built an extensive network of affiliated groups throughout the world to support our multi-lingual staff with recovery
efforts.
Inventory Reconciliation
Should there be a need to review and dissect an inventory for managerial decisions, D&S, Ltd. will provide the necessary
resources to evaluate, separate, sub-divide, and categorize the inventory as
outlined by our clients. We will provide recommendations, suggestions, and most importantly, solutions to each and every
application.
Inventory Review
D&S, Ltd. utilizes several of the largest databases for batch processing. Should there be a need for inventory review and
evaluation (i.e. bankruptcy, skip-tracing), D&S, Ltd. may provide a timely and
thorough assessment, with the necessary reporting, to make the appropriate inventory review.
Credit Review / Account Consulting
D&S, Ltd. may provide the necessary credit information to make important financial decisions for your prospective or current
customers.