As a third party collection agency, D&S, Ltd. acts on behalf of our clients to recover the most amount of outstanding receivables efficiently and courteously.
Our extensive network of third party collections specialists maximize returns by targeting the most productive portfolios, and resolve customer satisfaction issues through prompt and courteous customer service.
Other features of our third party recovery services include:
- Accounts placed within 24 hours of receipt
- Dedicated representative assigned to each account from placement to closure
- Account processed with the most effective, manageable and efficient methods based on debt volume
- Inventories audited for appropriate compliance to standards
- Call quality continually reviewed for consistency, thoroughness and conformity to standards
- Accounts managed in compliance with applicable state and local regulations
Inventory Ceiling
D&S, Ltd. maintains each representative unit (desk) total inventory of 100-130 accounts. Unit maintenance assures every applicable account placed with D&S, Ltd. will be seen and worked every day. Each account is thoroughly reviewed, skipped, analyzed, and appropriately followed until all efforts are exhausted.
